Covid19 safety measures in practice update

As the COVID 19 regulations have now eased, we are able to offer routine examinations in addition to examinations for those who may have specific concerns about their vision.

Please contact the practice on 020 72220066 or email info@uniaopticians.co.uk to book an appointment.

We are currently available on Monday, Wednesday and Thursday, from 10.00am to 3.30pm, but please check our website & contact us as these are due to change to allow for more appointments.

We are operating a closed door system, so we can control the number of customers in the practice at any time. All staff are wearing full PPE, and we would request all customers entering the practice to wear a face covering. (This can be provided if patients do not already have one) There are hand sanitiser stations both at the door and throughout the store.

We are able to dispense spectacle frames from our complete range, for prescriptions to be made up, and are sanitising any frames that are tried on after each customer. All equipment & surfaces are also sanitised after each customer visit.

In order to limit face to face contact we are able to carry out OCT scanning & retinal imaging. This enables us to have a fully detailed view of the retina and to detect the potential for many ocular diseases.

We look forward to seeing you soon.

The Unia Team.

 


Covid19 safety measures in practice

As guidelines continually change, we are now open for emergency and essential eyecare.
This means that if you have any concerns about your vision or you are feeling anxious about your
eyes, we are now able to see you, on an appointment only basis.

This also includes circumstances where you would like to update your prescription where a change
has occurred, if you require a spare pair of glasses, repairs, wish to purchase sunglasses or where
your contact lens supply is due.

However, it is still necessary for you to call or email the practice first so that we can best manage
appointments to minimize face to face contact.

Where a prescription is out of date, in the absence of any problems, a telephone consultation/video
call can be arranged to verify that all is well before the glasses are dispensed.
All routine eye examinations remain suspended in the UK.

In order to maintain social distancing within the practice, we are operating a closed-door policy.
We would like to reassure you that we are following strict hygiene and sanitizing practices within the
consulting room and throughout the store so that everyone remains safe and all staff will be wearing
the necessary PPE.

Currently, the frames may not be directly accessible to touch on the shelves, however they can still
be viewed and tried on, as many as desired. All frames that have been handled, will be thoroughly
sanitized to ensure safety for successive patients. Wherever possible, when ready, spectacles will be
posted to patent’s homes to avoid unnecessary travel/risk.

Contact lens patients will be able to reorder a routine supply of contact lenses and in most cases,
these can be delivered directly to homes. Where a contact lens after care is due, in the absence
of any problems, a telephone/video call can be arranged to verify that all is well before the lenses
are ordered. Patients will then be asked to return for a full after care appointment once guidelines
change/as necessary.

Contact lens solutions, eye drops, supplements and other accessories will still be available.
Again, these can be posted out to patient homes to prevent unnecessary travel to the practice.
If you are feeling unwell or have been in contact with someone with Covid 19 we advise you not
to attend the practice until it is safe to do so. If any patient is unsure of their symptoms, they are
advised to call NHS 111 for advice.

We look forward to welcoming you back soon, albeit to a new ‘normal’

Best wishes

The Unia Team

 


Practice reopening 1st of June

We are pleased to inform you that we will be reopening the practice on the 1st of June 2020, by appointment only. For the foreseeable future, we will be operating a closed door policy to maintain social distancing. This is in line with current government and regulatory guidelines which we continue to monitor closely.

Our temporary opening hours will be Monday, Wednesday and Thursday 10am to 3.30pm. Please call or email in advance before attending.

As we prepare to reopen, the health and well-being of our patients and staff remains our priority. Strict hygiene measures, social distancing and use of appropriate PPE will continue to be in place to ensure everyone’s safety.

If you have any queries, please email us at info@uniaopticians.co.uk. Please check our ‘News’ page for full details and further updates.

As always, we remain committed to providing our patients with excellent customer care and service and look forward to welcoming you back very soon.