As guidelines continually change, we are now open for emergency and essential eyecare.
This means that if you have any concerns about your vision or you are feeling anxious about your
eyes, we are now able to see you, on an appointment only basis.

This also includes circumstances where you would like to update your prescription where a change
has occurred, if you require a spare pair of glasses, repairs, wish to purchase sunglasses or where
your contact lens supply is due.

However, it is still necessary for you to call or email the practice first so that we can best manage
appointments to minimize face to face contact.

Where a prescription is out of date, in the absence of any problems, a telephone consultation/video
call can be arranged to verify that all is well before the glasses are dispensed.
All routine eye examinations remain suspended in the UK.

In order to maintain social distancing within the practice, we are operating a closed-door policy.
We would like to reassure you that we are following strict hygiene and sanitizing practices within the
consulting room and throughout the store so that everyone remains safe and all staff will be wearing
the necessary PPE.

Currently, the frames may not be directly accessible to touch on the shelves, however they can still
be viewed and tried on, as many as desired. All frames that have been handled, will be thoroughly
sanitized to ensure safety for successive patients. Wherever possible, when ready, spectacles will be
posted to patent’s homes to avoid unnecessary travel/risk.

Contact lens patients will be able to reorder a routine supply of contact lenses and in most cases,
these can be delivered directly to homes. Where a contact lens after care is due, in the absence
of any problems, a telephone/video call can be arranged to verify that all is well before the lenses
are ordered. Patients will then be asked to return for a full after care appointment once guidelines
change/as necessary.

Contact lens solutions, eye drops, supplements and other accessories will still be available.
Again, these can be posted out to patient homes to prevent unnecessary travel to the practice.
If you are feeling unwell or have been in contact with someone with Covid 19 we advise you not
to attend the practice until it is safe to do so. If any patient is unsure of their symptoms, they are
advised to call NHS 111 for advice.

We look forward to welcoming you back soon, albeit to a new ‘normal’

Best wishes

The Unia Team